What is the total delivery time for my order?

Your order will be processed in 2-3 business days and shipped out within 5-8 business days from the order date in the standard shipping. Our business days are Monday-Friday. For large parcels, processing time may extend up to 5 days. Orders are not processed during holidays or weekends.

The estimated delivery time of your order depends on the shipping method that you choose during checkout.

Here are the shipping charges and speed of delivery for domestic deliveries:

Delays might occur during peak season.

What is our order Cutoff time?

Our order cut-off time is 8:00 PM {(GMT-5:00) Eastern Standard Time (New York time)}

Which locations do you deliver to?

We ship all orders to anywhere in the United States—even Alaska, Hawaii, and Puerto Rico.

How do I check the status of my order?

You will receive email notifications from time to time. You may also track your order status on our Order tracking page.

What should I do if the tracking number I receive is not working?

We ensure our delivery alerts help you stay on top of orders. If the tracking number does not work, we

recommend you try tracking with the order number. Alternatively, you may contact our customer service team.

What can I do if I don’t receive my order?

If you don’t receive your order at the estimated time, it could mean either your order is delayed or is lost.

If your order gets sent back to original sender, there is two reasons why, incorrect address , or USPS couldn’t ship it, if it’s incorrect address , you will be charged a extra fee for a new label. Please when ordering make sure to mention your EXACT address , appt # , house number, everything! This ensures that your package can be received within our 2-5 day shipping time. If the address is incorrect, it can take longer.

You may contact our support team to know the exact location of your order.

What should I do if I receive a damaged item?

You may contact our customer service team from [support@corescustom.com] or

What duties and taxes apply?